Digital Literacy

Technology training in libraries is more important than ever. New tools and systems require new training and new methods of instruction. How many librarians have found themselves the “accidental” tech trainer for their organizations in recent years? Whether you chose the job, or the job chose you, you have work to do. Library staff and users look to their technology trainers as guides to new Web tools such as wikis and blogs–and we must meet the challenge.

Successful trainers spend their whole career collecting and sharing tips and techniques for improving delivery of training. We’re all focused on the best outcomes for our learners. Whether your delivery is face-to-face or live-online, find and share your great ideas here. Whether developing training for staff or patrons, you'll find tools for instructional design, online and blended learning, tutorial design and training strategies of all kinds.

Using a Workshop Plan can help you prioritize and organize your training. Identifying learning objectives and breaking your content into 15-20 minute modules will help ensure your participants have an optimal learning experience.

Computer people are fine human beings, but they do a lot of harm in the ways they "help" other people with their computer problems. Now that we're trying to get everyone online, I thought it might be helpful to write down everything I've been taught about helping people use computers.

Resources and tips for teaching and integrating technology with children and teens.

A critical approach empowers students to create change.

Tips for having discussions with students about cyberbullying.

Download New York Public Library's tech guides handouts to review course topics